![]() ![]() We maintain a drug-free workplace and perform pre-employment substance abuse testing. ![]() We are proud to be an EEO/AA employer M/F/D/V. Issues complimentaries (including match play) pursuant to company internal controls.Ensure Compliance with federal, state and local regulations.Develop and maintain an up to date knowledge of all Company events and promotions and be able to answer guests' questions accordingly.Handles customer complaints, and, if necessary, solicits involvement and support from supervisor.Carries a bank/wallet, and balances wallet accurately at the end of each shift.Corrects minor machine malfunctions including coin jams, printer errors, bill valuators and slot light repairs.Verifies and countersigns hand paid jackpots in accordance with current gaming regulations.Possesses thorough knowledge of slot game types.Understands and responds to customer service requests registered via slot dispatch, slot candle lights, radio, and face to face requests in correct 'priority' order.Provides fast and friendly gaming services including making change for players, verifying that machines are well maintained, enrolling players in our customer rewards program, and promoting Company events and offerings.Ensure compliance with all federal, state and local regulations. Adheres to all Company service and operating standards. ![]() Provides courteous and comprehensive service to all gaming customers, while creating and contributing to a feeling of luck, excitement and anticipation on the casino floor. ![]()
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